Shipping Information

ShopBubbi.com delivers WORLDWIDE, the delivery prices set are universal.

All purchases will require approx. 3-5 business days for processing after confirmed payment. Shipping will be made via "Hongkong Post" air mail to worldwide. Shipping times are estimates, please note that transit times is the postal office's responsibility; rest assured that once you purchased an item, we will process and ship it. Please note that we are delivering Worldwide, therefore the shipping times given here are only ROUGH ESTIMATES; for most countries you can expect to receive your order within 14 ~ 30 business days from when your order status is changed to "shipped". Please DO NOT contact us until then, rest assured if there are problems with your order we will contact you personally.

Times stated are only an estimate and does not guarantee your item will arrive within that time frame. For public holidays such as Christmas, New Year, Easter etc please allow extra time for the post office to process and deliver your package. Also, we will not be held responsible for any delays due to custom checks for any country.

Shipping fees include handling, packing & postage costs. Postage costs vary according to the total weight of the shipment. We cannot group two distinct orders placed separately and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

When your order status (in your account) changes from "Payment accepted" to "Preparation in progress", your item is on its way to the local post office to be mailed off. Once we get confirmation back from the Post Office that the item has been sent your order status will then change to "Shipped".

Shipping costs are calculated automatically according to weight, but customers are able to purchase different delivery carriers which are more secure & faster.

CarrierShipping TimeFeatures

Express Mail Service [EMS]

3 ~ 7 Business Days Online tracking is possible. Although the most expensive option, EMS has a delivery rate of 99.8% along with the shortest transit times.
Registered Air Mail14 ~ 28 Business DaysLimited online tracking is possible. This option allows you to check when your order left the point of departure. Only USA, Canada & Singapore orders will get the full tracking to their final destinations.
   
Registered Mail 2 ~ 4 Business DaysFor HONG KONG based orders only. Tracking is possible & a recipient signature is required.
Local Mail 3 ~ 7 Business DaysFor HONG KONG based orders only. No tracking is possible, orders are sent like a standard letter.


How to use the online tracking service

For customers who purchased Registered Mail/Registered Air Mail, simply e-mail shop@bubzbeauty.com with the subject: "Tracking Number for Order #XXXXXX" (replacing the "X's with your own unique order number). The shop will reply with your unique tracking number, please then visit the following link to trace your order: http://www.hongkongpost.com/eng/tracking/index.htm.

Note for Canada, USA & Singapore customers: The unique tracking number's also work with your local postal services once the order arrives to your country:

For customers who purchased EMS, your tracking information is automatically sent to your ShopBubbi.com account. Please e-mail the shop if a problem arises.